One hundred days ago, the best-known psychosocial hotline in Switzerland, die Dargebotene Hand, launched "Heart2Heart", the new English Crisis Support Hotline 0800 143 000. The 250 calls show that the English-language service is serving a need. Moreover, the number of calls has steadily increased from 1.6 per evening in January to 3.3 in April.
By the end of February, the volunteers of Heart2Heart held 132 conversations in English. This is, on average, 2.24 calls per evening. We are excited that in February, the number of conversations increased by 50% compared to January.
From January 2023 Die Dargebotene Hand will also be there for people, who speak English. The new line in English, "Heart2Heart", can be reached daily from 6 pm to 11 pm through the toll free number 0800 143 000.
Contact: Matthias Herren, Tel 043 244 80 80, [tocco-encoded-addr:MTA0LDEwMSw5NywxMTQsMTE2LDUwLDEwNCwxMDEsOTcsMTE0LDExNiw2NCw0OSw1Miw1MSw0Niw5OSwxMDQ=]